Your privacy is important to STREAMSIX and we take our responsibility of caring for it seriously. This policy describes how STREAMSIX, processes the personal information we collect about you when you use our products and services or when you stream or play or view our games on our platform in connection with STREAMSIX (collectively, "Services").
The information we collect depends on what Services you use and how you use them.
A. Information You Give Us Directly
ⓘ We collect information that you give us directly, such as when you create a STREAMSIX Account, set up security questions, make purchases, or contact STREAMSIX Help.
We collect information that you provide us, such as:
B. Information You Provide When Playing Online
ⓘ When you play online, we may collect information about your gaming profile, your gameplay, or your use of social features.
When you participate in social features such as chat, any audio, visual, and/or electronic information that you disclose may be read, copied, collected, or used by other players, and may become publicly available. Please make sure your privacy settings reflect your preferences.
When you participate in online multiplayer games, your in-game profile information, gameplay, and statistics are visible and may be replayed to other STREAMSIX players and at live STREAMSIX or partner events.
C. Other Information We Collect When You Use Our Services
ⓘ We may collect other information when you use our Services, such as information about your device, hardware and software information, IP address, or browser information.
We may collect other information automatically when you use our Services, such as:
We also may collect and store information locally on your device, using mechanisms like cookies, browser web storage (including HTML 5), and application data caches.
D. Information Provided to Us by Third Parties
ⓘ We may receive information about you from third parties, mobile platforms, or third-party authenticators that you use to sign in to our Services.
We may receive information about you contained in third-party user accounts when you use STREAMSIX online Services on or through third-party gaming platforms, such as those listed below. This information is provided to STREAMSIX as part of establishing or linking a STREAMSIX Account, which is necessary to access and engage with STREAMSIX interactive content (such as games and leaderboards) (ie STREAMSIXs Online Services”). Your use of STREAMSIX Online Services through these third-parties indicates your agreement for the transfer of this information. Examples of information we receive are provided below. We never receive your credit card number or other financial information from these third-parties as part of establishing or linking a STREAMSIX Account.
Social Gaming Platforms. When you use third-party social gaming platforms (such as Discord or Twitch) and link your STREAMSIX account, we may receive information associated with your account on those platforms. Please review the notices presented to you when linking your accounts for details on the information STREAMSIX receives.
Mobile Platforms. If you play or purchase our games on your mobile device or tablet, we receive information about you from the app stores and other mobile platform providers. This information may include your username or device ID and the fact that you made a purchase, as applicable, but does not include any financial information. Some of our mobile platforms may send information to us that you authorize them to provide. Our mobile games also may request additional personal information from you, such as push notification tokens, your device's specific location, or contact list, and we will collect this information only if you give us your consent.
Other Third Parties
We may receive information from other third parties, like Facebook or Apple Game Center, when you use these services with our games. We may also receive information about you when other players choose to share their contact lists with us or from publicly-available websites.
E. Categories of Personal Information Processed
Depending on your use of our Services, the following categories of personal information may have been collected, shared, sold, or disclosed in the preceding 12 months (as these processing activities are defined under applicable privacy laws):
We may collect additional information, such as:
F. Legal Basis for Processing
ⓘ Depending on where you reside, we may rely on different legal bases to process your information.
Our legal basis for processing your personal information varies depending on the type of information we collect and the context in which we collect it as well as on your country of residence, as indicated when you are setting up your STREAMSIX account or, when not signed into a STREAMSIX account, your location as determined by your IP address and/or your device registration country.
If you are a resident of the European Economic Area or of a jurisdiction where similar legal requirements may apply such as Brazil, Switzerland, and the United Kingdom, we rely on a number of legal bases to process information about you. We will process information about you where we have your consent, where we have a legitimate interest to do so, where the processing is necessary for the performance of a contract with you, and/or where we have a legal obligation to process your information. For example, we typically rely on:
ⓘ We use various technologies to deliver and measure the effectiveness of our Services, to serve advertisements, and to enhance your player experience. These technologies include cookies and similar technologies, as well as analytics, advertising, anti-cheat, and anti-fraud technologies.
We and third parties use technologies described below to collect information to deliver our Services.
A. Cookies and Similar Technologies
Cookies are small text files stored on your Internet browser. We and our third-party partners use cookies and similar tracking technologies to help us understand things like what web pages, features, or ads you view and what games you play. You can disable cookies, limit the types of cookies you allow, or set your browser to alert you when cookies are being sent. Please refer to guidance provided by your individual web browser if you'd like help in managing your cookie preferences. We also offer cookie consent tools in certain regions to help you manage your cookies.
We may use tracking pixels or clear GIFs to collect information about your use of our Services and your response to our marketing emails. We use Internet log files (which contain technical data such as your IP address) to monitor traffic on our Services, troubleshoot technical problems, detect and prevent fraud, and enforce our User Agreement. We currently do not respond to Do Not Track (DNT) signals. You may opt out of certain types of tracking on the web, including certain analytics and tailored advertising by changing the cookie settings in your browser or via our consent tools, as applicable.
We also use Analytics, Advertising, Anti-Cheat, and Anti-Fraud technologies in our Services. These technologies may utilize the same cookies or similar mechanisms as further described below.
B. Analytics Technologies
We use internal and third-party analytics technologies to collect information about how you use our Services, your computer or device and the health of our Services.
For instance, we may collect and store data from your computer or device when you use our Services. This information includes technical and related information about your computer or device and operating and/or network systems (such as IP Address and device ID), information about your engagement with certain features, gameplay and usage statistics, system interactions and peripheral hardware for purposes described in Section 3 below. If you play a game offline without connecting to the Internet, this data will be stored on your device and transmitted to us when your device connects to the Internet. If you participate in online Services, we may also collect, use, store, transmit and publicly display your personal and/or statistical data regarding your game play (including scores, rankings and accomplishments), or identify content that is created and shared by you with other players.
Third-party analytics technologies integrated into our Services may (including SDK [Software Development Kit] and API [Application Program Interfaces] integrations) combine the information they collect in connection with your use of STREAMSIX's Services with information they have independently collected over time and/or across different platforms. Many of these companies collect and use information pursuant to their own privacy policies. A list of third-party analytics companies that operate in our Services as well as how to opt out to the extent applicable can be found at www.streamsix.com/privacy-appendix
C. Ad Serving Technologies
Some of our Services employ ad serving technologies that use cookies, clear GIFs, web beacons, tracking pixels, SDK, API, and other similar technologies to deliver offers and advertising to you within STREAMSIX Services as well as on third-party platforms and sites, and to measure the performance of our advertising campaigns. Some of these technologies can sync or connect behavior across different websites, mobile apps and devices to tailor offers and advertising to your interests. For instance, you may be presented with an offer for a game we think you might enjoy. Or, if you express interest in a game, you may receive an advertisement later for that game or similar Services on STREAMSIX or third-party sites. Other in-game advertising technologies enable offers to be temporarily uploaded to your game, web browser, or mobile device and later replaced while you are online.
These technologies collect and use information so we can serve appropriate offers and advertising to you, to measure effectiveness and distribution of these offers and advertising, and to understand how users interact with our Services. In addition to identifiers and certain information listed in section 1(C) above, this information may include:
D. Left Blank Intentionally
E. Anti-Cheat and Fraud Prevention Technologies
We strive to provide a safe and fair gaming environment for all players. When you use our Services, we or third parties may use cookies and similar technologies and collect data about your machine or device, to create a machine "fingerprint" or "hash" of your machine components, for fraud prevention, security and authentication purposes. We may also monitor publicly available information, third-party sites, and/or use anti-cheat technology within our Services, including automated anti-fraud and abuse algorithms. If you believe your access to our games and/or Services was blocked by this technology in error, please contact STREAMSIX Help at help@streamsix.com.
ⓘ We use your information to operate our Services, to improve your game experience, to provide you customer support, to serve and measure the effectiveness of advertising, and to personalize our communications with you.
We use your personal information, both individually and combined together, in the following ways.
To operate our business and to enhance and personalize your game experience, including to:
To provide you support, including to:
To personalize our communications with you, including to:
We retain the information we collect for as long as necessary to provide our Services, and we may retain that information beyond that period if necessary for legal, operational, or other legitimate reasons.
We may also de-identify, anonymize, or aggregate the information we collect, or collect it in a way that does not directly identify you. We may use and share such information as necessary for our business purposes and as permitted by applicable law.
ⓘ We do not disclose or share your personal information with third parties except as we describe in this section, such as to provide our Services and to deliver advertisements.
Except as described below, we do not share, sell, or otherwise disclose personal information to third parties (as these processing activities are defined under applicable privacy laws):
Service providers. We employ third parties located in and outside of your country of residence, to collect or process personal information on our behalf for the purposes described in Section 3. These purposes include conducting market surveys, providing IT and related services, facilitating credit card processing, facilitating live events, sending emails, or delivering and optimizing our Services. We require that any third party use the data only on our behalf and for purposes consistent with this policy.
Business partners. We may provide personal information to business partners with whom we jointly offer Services.
Disclosures to protect us or others. We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our or others' rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity. In particular, if we receive a report that you have violated our policies , we may disclose that report and other relevant information to the platform on which you play our games.
Disclosure in the event of merger, sale, or other asset transfer. In the event of a reorganization, divestiture, merger, sale, or bankruptcy, we may transfer all information we collect to the relevant third party and will obtain your consent to do so if required by law or contract.
Third-party plugins. When third-party technologies or social tools are integrated into our Services, those third parties may collect information about your use of our Services. An example is the Facebook "Like" button.
Cross-Platform Sharing. Some of our games allow you to connect and play with friends and members of a game's community, regardless of what platform they play on. In such cases, that other platform may receive your platform's ID along with other information necessary.
With Your Consent. We may share information with other third parties with your express consent, unless otherwise described above. For example, you may agree to us sharing your information with a certain company or organization to hear about their products, services, or promotions, or if you tell us that you want to link your STREAMSIX Account with another company’s services. Use of the information you agree to share will be subject to those third parties' respective privacy notices.
ⓘ We store and process your information in the Canada, United States and other countries where we may operate. When we do this, we utilize technical, physical, and administrative safeguards to meet data transfer requirements set by various privacy laws, such as the European General Data Protection Regulation.
Personal information we collect may be stored and processed for the purposes set out in this Privacy and Cookie Policy in the United States or any other country in which STREAMSIX or third-party agents operate. By consenting to the transfer of your personal data outside of your country of residence, you acknowledge that your personal information may be transferred to recipients in the United States and other countries that may not offer the same level of privacy protection as the laws in your country of residence or citizenship.
ⓘ We use a range of security measures to secure and protect your information.
Security of your information is a priority at STREAMSIX and we take a range of technical and organizational measures to help protect it. Please be aware that no security measure is 100% perfect, thus we cannot always guarantee the security of your information. You should always be diligent when it comes to the protection of your personal information.
ⓘ We provide you with choice and control about our use of your information, including your ability to exercise your data privacy rights.
We give you meaningful choices when it comes to our collection and use of your information. For example, if you no longer want to receive marketing emails from STREAMSIX, you may click the unsubscribe link included in the footer of any marketing email we send.
You can exercise any of your privacy rights by visiting our https://auth.streamsix.com/auth. To protect your account security and personal information, you may be asked to verify your account ownership. Once you have verified your account ownership, you may also be required to provide your confirmation authorizing an agent to exercise these rights on your behalf. If you have additional questions about exercising your privacy rights, you may contact us through help@streamsix.com.
Your right to deletion. You may delete your STREAMSIX Account and the personal information associated with your account through the account console at https://auth.streamsix.com/auth. If you do so, you will no longer have access to the STREAMSIX games or Services associated with your account. Note that STREAMSIX may retain information needed to resolve disputes, enforce our user agreements, protect our legal rights, and comply with technical and legal requirements and constraints related to the security, integrity and operation of our Services.
Your right to access. You can access the personal information we hold about you please contact us using help@streamsix.com to request access to your personal data,
Your right to correction. You can request correction of your personal information where it is inaccurate by emailing your request to help@streamsix.com
Your right to opt out or object to certain processing. You may have the right to opt out of disclosing, sharing, or selling your personal information to third parties, if applicable, or object to some processing of your data, where such requests are permitted by law.
Do Not Sell My Personal Information. You have the right to opt-out of selling your personal information to third parties. Once we receive and confirm a verifiable consumer request form from you, we will stop selling your personal information.
To exercise your rights to opt-out, please contact us at help@streamsix.com
You also may adjust your browser settings to block certain online tracking technologies, such as cookies, as described in Section 2(A).
You have a right not to receive discriminatory treatment for the exercise of these privacy rights.
ⓘ Our websites and Services may contain ads or links to third-party services and sites.
Our websites and Services may contain advertising or links to third-party services. If you click on those links, including an advertisement, you will leave the Service and go to the third-party service or site that you selected. If you visit a third-party website or use a third-party service, you should consult that service's or site's privacy policy as your use of third-party sites or services is governed by their privacy policies.
ⓘ This policy will be updated from time to time and we will notify you of material changes.
We may occasionally update this privacy policy. When we do, we will revise the "last updated" date at the bottom of the policy.
ⓘ You may contact us if you have questions about this policy.
If you have questions about this policy, please email privacy@streamsix.com to contact our Data Protection Officer.
ⓘ You may have the right to contact your Data Protection Authority.
Last Updated: November 11, 2022